General FAQs
1. What is physical therapy?
Physical therapy helps restore movement, strength, and function after injury, surgery, or illness. It also helps manage chronic pain and improve mobility, balance, and overall quality of life.
2. Do I need a doctor’s referral to start physical therapy?
In New York, you can see a physical therapist directly without a doctor’s referral for up to 10 visits or 30 days (whichever comes first) under Direct Access law. However, some insurance plans may still require a referral for reimbursement.
3. What should I expect during my first visit?
Your first session includes a detailed evaluation where the therapist reviews your medical history, movement patterns, pain, and goals. A personalized treatment plan will be created and initial treatment often begins that same day.
4. How long is each physical therapy session?
Most sessions last 60 minutes, depending on your needs and treatment plan.
5. What should I wear to my appointment?
Wear loose, comfortable clothing that allows free movement. Athletic wear or clothing that allows access to the area being treated is best.
Home Visits & Clinic FAQs
6. Do you offer in-home physical therapy?
Yes. We specialize in one-on-one concierge home physical therapy for patients who have mobility limitations, busy schedules, or simply prefer treatment in the comfort of their home.
7. What areas do you serve?
We serve Astoria, Long Island City, Woodside, Manhattan, and nearby neighborhoods. Please contact us to confirm if your area is covered.
8. Can I be seen early in the morning or late in the evening?
Yes, we offer flexible scheduling, including early morning and evening appointments, to accommodate busy professionals and caregivers.
9. Is there an additional fee for home visits?
No extra fee is charged within our standard service area. Extended travel may require a small mileage or convenience fee, which will be discussed upfront.
Treatment & Recovery FAQs
13. How many visits will I need?
The number of visits depends on your condition, goals, and progress. Most patients are seen 1-3 times per week for several weeks, followed by a home exercise program for continued progress.
14. What conditions do you treat?
We treat a wide range of conditions including:
• Back and neck pain
• Post-surgical rehabilitation (joint replacements, spinal fusion, etc.)
• Balance and fall prevention
• Neurological conditions (stroke, MS, Parkinson’s)
• Joint, muscle, and tendon injuries
• Posture and ergonomic issues
• Chronic pain and deconditioning
15. What if I feel sore after treatment?
Mild soreness for 24–48 hours is common as your body adjusts to new exercises and movements. This typically improves with continued sessions.
Administrative FAQs
16. Do you provide progress reports or updates for my doctor?
Yes. We send Medicare-compliant progress reports and re-evaluations to your referring physician every 30 days or as required by your plan.
17. Can I get documentation for my insurance or employer?
Absolutely. We provide visit summaries, receipts, and letters of medical necessity upon request.
18. What if I need to cancel or reschedule?
We request 24 hours’ notice for cancellations or rescheduling to avoid a late cancellation fee.
