How NYC HOME REHAB Physical Therapy collects, uses, and protects your information.
Effective Date: August 1, 2026
NYC HOME REHAB Physical Therapy ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, submit a form, request an appointment, or communicate with us, including by SMS.
When you interact with our website, forms, or chatbot, we may collect the following types of information:
Information we collect may be used to:
When you request an appointment or ask about our services, we use the information you provide to respond to your request, coordinate scheduling, and follow up regarding the care you have requested. We may contact you by phone, email, or SMS to confirm details, provide reminders, or share relevant service updates.
NYC HOME REHAB Physical Therapy may collect your mobile telephone number and your SMS consent selection when you submit a website form. We use this information to respond to inquiries, assist with appointment scheduling, send reminders, and provide service-related updates when authorized.
Message frequency may vary. Message and data rates may apply. Reply STOP to opt out of further SMS messages and reply HELP for assistance. Consent to receive SMS messages is not a condition of receiving healthcare services.
SMS consent is not shared with third parties or affiliates for marketing purposes. Mobile information, including telephone numbers and SMS consent records, will not be sold or rented. Information may be shared only with service providers that help us deliver communications or operate our services, subject to appropriate confidentiality and data-protection obligations.
Information may be shared with:
We do not sell personal data for third-party marketing purposes.
Our website may use cookies and similar technologies to support core functionality, remember preferences, and understand basic usage patterns. You can control or disable cookies through your browser settings; doing so may affect certain website features.
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, use, or disclosure. No method of transmission or storage is completely free of risk, and we cannot guarantee absolute security.
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, respond to your inquiries, provide requested services, and meet applicable legal, accounting, or record-keeping obligations.
We may rely on trusted third-party service providers to operate parts of our website and communications, such as hosting, form processing, database management, email or SMS delivery, and appointment scheduling. These providers process information only as needed to perform their services and are subject to appropriate confidentiality and data-protection obligations. Our website may also contain links to third-party websites; we are not responsible for the privacy practices or content of those external sites.
Our website and services are not directed to children, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can address it.
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The effective date at the top of this page indicates when this policy was last updated.
If you have questions about this Privacy Policy, please contact us:
